Testimonials

Great service from Steve. Fixed our combi boiler in no time.
I would highly recommend and have no hesitation in using again.

Steve took my call to sort out a leaking radiator valve on my elderly parents’ house and was there the next day with his team. Polite courteous and masked up at all times with Covid still about, they completed several jobs with effortless efficiency. Having had one plumber (recommended no less by a Swansea plumbing supplies firm) arrive to see what needed doing, and then chasing several times, I had to give up: a total waste of my time. Steve was the complete opposite. Also very helpful that SDW respond to emails and texts. Makes life much easier. Excellent. Thank you.

Steve and his son have just fitted a Combie Boiler at my new house. The installation was done so quickly, they were more than helpful and made no mess at all. Would definately recommend to others.

Top man Steve, came out on a Saturday as an emergency call and exhibited patience (with me) and doggedness (with the system) to sort out all problems.
I wouldn’t hesitate to recommend Steve.
Chris

I needed a new toilet to be fitted. Having previously had work done by SDW Plumbing I had no hesitation in asking them to do this work. As expected the job was done quickly, efficiently and to the highest standard at a reasonable price. Very pleased

Steve and his boys did a total revamp of our shower room 18 months ago; we didn’t hesitate to ask them back to refit our bathroom.
Steve knows exactly what will work best when you explain what you want and will advise on tweaks to the plan. His and the boys’ attention to detail is excellent and they complete every aspect of a refit to a superb standard. We are very, very pleased with both jobs. We have no hesitation in recommending SDW Plumbing and Heating.

Called on the hope someone could come out late Friday night to fix a pipe and stop a leak. Not only was Steve round within the hour to do just that but he proceeded to plumb in my brand new toilet cistern for me while he was there even though I hadn’t asked him! Saved me a lot of trouble and cost buying the tools and parts I would have needed to do it myself as well as knowing exactly what to do and more importantly how to do it properly. The quote I was given over the phone was spot on, everything was sorted out quickly and Steve was chatty and friendly as he talked through what he was doing as well as giving out some good after-care advice.

No hesitation in reccomending these guys to anyone looking to have a plumbing or heating problem solved, Steve is an honest, reliable local tradesman and people like him will always stand above the big companies. Big big thanks to SDW for a stress-free experience.

Steve did quite a bit of work for us during our new kitchen fitting, as well as a new hob, and new radiator he also fitted a new radiator elsewhere in our house and fixed a leaky toilet. He explained everything during our meetings with him and nothing was too much trouble. He has such attention to detail and works so hard.
Would recommend Steve to anyone, and will definitely use him again when we need more work done.

Just a few words to say we cannot speak highly enough of the service we have had from Steve, a truly amiable and competent craftsman. We had a new boiler fitted over a year ago by him and his boys, and tonight, at about 9 pm we had a leak from a water pipe upstairs, so we contacted Steve who answered straight away. He had only just got home from a long day at work, but did not hesitate in calling round straight away to fix the problem for us. First class. Thank you from all of us Steve.

We had a pipe separation under our kitchen sink which meant leaking everywhere! I found Steve on Google, rang and spoke to him (also sent him a pic of the problem) and he called later the same day to fix it. He worked cleanly and expertly and I have no hesitation in recommending him to anyone. He will be the only person we will use from now on! Thank you Steve.

Highly recommended service, come to my property to fit a new gas supply very profesional work carried out by a very respectful team of a* all around Thanks

Brilliant service from Steve, couldn’t ask for anything more. Contacted on Christmas Day due a broken boiler, he advised us on what needed to be ordered and came as soon as the part arrived to fit it. Ensured everything was in working order before leaving. Excellent communication throughout.
Would 100% reccomend and use again.

I cannot rate Steve highly enough, always a great job, fast and efficient. I have had a new combi boiler system fitted, radiators installed and general plumbing jobs undertaken and have been 100% satisfied.

Steve came out to assess a 12 year old boiler.
There was no sucking air in – no huffing n puffing – no shaking his head.
Instead, Steve identified the [simple] problem and fixed within the hour.
He didn’t leave until all radiators were at full temperature.
Looks like our old boiler may last another winter 👌
When it does finally need replacing SDW will surely get the job 👍

Steve did an amazing job, coming to see us at such short notice. His advice and expertise was paramount in what we decided was best for us in terms of our boiler. Thanks so much Steve!!! Would deff recommend him!!

Thoughtful, hardworking and careful craftsmen, clean and tidy with minimum disruption. You particularly notice the attention to detail and the pride in their work. The approach was simply that it felt like they were working on their own house, for family. The pipe work is like a work of art, and should be on display.
We had a Baxi combi boiler fitted replacing an old combi.
The Williams team led by trouble shooter Steve, was ably matched with skill, care and honest day`s work by the sons.
Very highly recommended.
The work is amazing.
Thankyou Steve and Doug and Doug (little in joke ).
Jean and Gary retired, Neath.

I always go to Steve and his sons for my plumbing and heating needs. They are efficient, tidy & very good to deal with. I can’t praise them enough. They arrive on time, work like Trojans and keep me informed. Highly recommended.

Gas safety check on my tenants boiler. Reliable, honest and efficient.
Will definitely use again.
Very satisfied, many thanks

Needed new radiators as old ones over 45 years old. First class job by Steve’s boys, very clean and professional job and very polite as well. Would not hesitate booking SDW again . With thanks.

Steve and his sons have carried out a lot of work for us, and our daughter, over the past 7 years. This includes 2 fully fitted bathrooms and 2 boilers, one of which fitted recently. They also service our boilers annually.
The work is of a very high standard and Steve has an excellent sense of humour and is a pleasure to deal with. We simply wouldn’t go anywhere else for our plumbing needs.

Steve and his team recently replaced my central heating boiler. Very helpful, proficient and pleasant throughout the whole process. Very happy with service.

We were recommended to Steve’s business and I’m extremely glad we used them for our boiler decommission, installation of a new boiler in addition to two radiator installs. Steve and his sons were friendly, professional, gave a clear indication of when they would be coming and arrived at said time. They provided a good value quote and I will definitely use there plumbing service for our loft conversion in the new year.

We were recommended to Steve’s business and I’m extremely glad we used them for our boiler decommission, installation of a new boiler in addition to two radiator installs. Steve and his sons were friendly, professional, gave a clear indication of when they would be coming and arrived at said time. They provided a good value quote and I will definitely use there plumbing service for our loft conversion in the new year.

What can say from the moment I spoke to Steve about a replacement Combi Boiler I knew I came to the right place. Steve gave me all the advice I needed and more. Within 3 days it was being fitted. I can be a fussy f####r but they accommodated what I wanted without question. I cannot recommend the boy’s enough. Top quality service all round which is great in the times we live. 👍👍👍

I’ve known Steve from a previous job where he re tiled and refitted a shower cubicle. His work along with his sons tiling was excellent and to a very high quality.
I had no hesitation in asking him to replace a faulty electric shower. It proved to be more challenging than first thought but Steve solved every issue with out a grumble or a moan. We are very pleased with not only the quality of his work, but also with his attitude and friendly nature.
Very highly recommended

Steve and Josh fitted our family bathroom and went the extra mile to ensure our expectations were met. Their friendly, professional, efficient and honest attitude made the process easy to manage. I would definitely recommend them. Diolch. Thank you

Steve has carried out several jobs, some large, some small, for me and my late husband and I would now not use anyone else. He is conscientious, thorough, reliable, works to the highest standard, and does not leave until the job is done (he also appreciates a cup of coffee).

Steve supplied & fitted my instant water heater.He does a first class job. great attention to detail.I would gladly recomend him to anyone. great job great prices. now we have got bags of hot water. thanks steve.

Thank you Steve, Josh & Curtis for a fantastic job on our heating system and bathroom. Always reliable, well mannered and trustworthy – nothing was too much trouble. Bathroom looks great, and we are really happy with your work. All the best, will be in touch with more work for you in the future 😀

We have just had a new Combination Boiler installed by SDW plumbing at our home. Prior to the installation we had excellent advice from Steve and the job estimate detailed the work required, with a breakdown of the costs.
Steve is a perfectionist and the work carried out by Steve and his son Josh was of the highest quality. Customer relations are important to Steve and he kept us informed of progress throughout the installation. Many thanks. Highly recommended.

Absolutely brilliant experience.

First met Steve when he repaired my boiler, after being let down by another plumber.

Chatting about the bathroom remodel we were planning, I asked Steve to quote. To say the previous plumber was a bit loose with his figures would be a massive understatement. In comparison, Steve gave a quote outlining all the works, including parts and timelines.

It was a pleasure having Steve and his boys, Josh & Curtis in the house. They turned up bang on time every day, and worked hard with only short lunch breaks.

They have a wealth of experience, and when decisions needed to be made, eg, tile layout, grout colour etc, they were happy to put some up so I could see the options in situ, rather than rely on my imagination.

Bathroom has been in a couple of weeks now and I love it.

Superb. Thanks guys. Couldn’t recommend enough. Will call for all future work.

Amazing response from SDW. Problem identified immediately and job was completed effectively and without issue and the quality of finish second to none and a true and fair final cost. Cannot recommend them highly enough.

Amazing response from SDW. Problem identified immediately and job was completed effectively and without issue and the quality of finish second to none and a true and fair final cost. Cannot recommend them highly enough.

I contacted Steve about a leak in my ceiling and, despite being very busy, he came out within a few days, giving me a time that he would arrive. He was fab at communicating, timely and also friendly and efficient. He did the job really well. I definitely recommend! Thanks again.

Steve and his sons make a fantastic team. Exceptional attention to detail and great after service. Would highly recommend them for any plumbing job.

Just a quick thank you to Steve, Josh & Kurtis for the fab job they have just carried out for me, I couldn’t be more pleased. If you need a Plumber or heating engineer then look no further than these guys, they were awesome.

First class service,I telephone with details of the problem , was given information on the phone as to probable cause , Steve arrived on day promised , all sorted within an hour.
Reliable, prompt, professional service definitely recommend and use again .

Steve fitted our hob, extractor fan and installed a new radiator in our kitchen. He was efficient, worked hard and offered plenty of advice to help with our new kitchen installation. I would highly recommend his firm – we intend to use his services for any future plumbing / gas work.

Great service from Steve & his son on replacing my old boiler with a Worcester boiler.
Much more effective boiler. Had the best hot bath I have had in the nearly 4 years I have been here.

Steve’s attention to detail was superb. Flushed the system so many times I lost count until it was running clean. Great work.

Last of all I have to add that Steve’s sense of humour is great. It made the day and a half fly past.
As Steve said I am now his English friend. I hope it stays that way.

Needed a solution to update and repair my six year old baxi boiler, was very fortunate to find steve on google. His attention to detail was superb solving so many problems was a joy to see, so many parts needed replacing boiler now back up to scratch. thanks steve for all the effort put in way and above normal standards.ps think with a litle effort you could have changed water to wine cheers,

Fantastic service from Steve and the boys. Everything was first class and they were methodical and neat. They cleaned up any dirt and dust etc. I would have no reservation in recommending their services. It is difficult to find good tradesmen these days but I have now!

We asked Steve and his sons to revamp our shower room, which has been completed to a high standard. We received good advice and were consulted as necessary. They arrived punctually each day and were methodical, careful and thorough workers. We were particularly happy with the quality of the tiling. They came highly recommended and we have not been disappointed. We will definitely be using them again.

I had an issue with our toilet, I contacted Steve and explained the issue and sent him photos so he could see. He explained what was needed to be done and talked me through this over the phone and I was put at ease (it was as if he was standing there with me). The issue has now been fixed thanks to Steve, if I ever have an issue he will be the first person I will phone. 10/10

I arranged for Steve to visit me regarding my leaking washing machine. Steve arrived and identified the problem, he made me aware and thoroughly ensured the leak was fixed. The price was very competitive taking into account he travelled quite a distance to complete the job. Steve is an experienced City & Guilds qualified engineer who made sure I was happy with the excellent work he did. I would not hesitate to contact Steve and I recommend SDW Plumbing & Heating over British Gas for his honesty, Job satisfaction, price, availability and his overall workmanship.

Best regards

Paul Reynolds

Steve and his sons fitted my new boiler. They did an excellent job. The new boiler controls were well explained and I am very pleased with all aspects of the work. They are a hard working skilled team of plumbers that I highly recommend.

Thank you steve for sorting out my boiler, it really was in bad shape, you did a grand job your attention to detail was very impressive. i would highly recommend your services if i need a heating engineer in the future you would be top of my list thanks,

Thank you steve for sorting out my boiler, it really was in bad shape, you did a grand job your attention to detail was very impressive. i would highly recommend your services if i need a heating engineer in the future you would be top of my list thanks,

Needed a solution to update and repair my six year old boiler, was very fortunate to find Steve on google. His attention to detail was superb solving so many problems was a joy to see, so many parts needed replacing boiler now back up to scratch. thanks Steve for all the effort put in way and above normal standards.ps think with a little effort you could have changed water to wine cheers.

Well done to Steve and his Lads for fitting a new boiler in to my business premises, they did an amazing job on the installation with almost no mess or disruption to our business, we now have hot water feeds and we have warm staff, I would recommend Steve out of anyone I have ever used before, first class service and cost was exact to the quote, well done and thank you very much.

Steven was courteous, cheerful and did a fantastic job, solving problems which were over and above what he was engaged to do. Well done Steve, I will certainly recommend you to everyone. You did a great job!

Hit upon Steve by accident, but was I lucky. A real nice guy with an excellent work ethic and very professional with a very reasonable price. Left everything clean and tidy. I was more than impressed! He also came at short notice, which I was very grateful for. I can’t recommend him highly enough and as far as I’m concerned if ever I need a plumber/tiler he is my first call.

Steve and Josh have just refurbished our cloakroom and we can’t believe the transformation in it’s appearance. The standard of workmanship is second to none and attention to detail is superb! Steve really is a true craftsman. We have no hesitation in recommending SDW Plumbing and Heating Services.

Steve and Josh totally refitted and tiled my daughter’s bathroom. The standard of the work carried out was of the highest order. The only word to describe the finished article would be fabulous.
Steve’s workmanship and attention to detail are second to none and I would have no hesitation in recommending him.

I was recommended two plumbing engineers to do some major work in the house I had just bought. I chose SDW at random and for once made the right choice. The work was completed on time as per the quote and to the highest possible standard. I have no hesitation in recommending this firm because of the professional standards he has set and the quality of his workmanship. His after sales service cannot be faulted.

Steve and his son Josh totally transformed our bathroom, which now has the WOW factor! Their workmanship is second to none and they do not stop. We are so happy that we have asked them to refurbish our cloakroom.

Steve is pleasant, hard working and knows exactly what he’s doing. He found faults that others had missed. I’ve never known anyone quite as safety conscious as Steve. What a shame the last plumber here wasn’t the same!! Next time I need a plumber I will look no further than Steve.